HA Field Technician Criteria
- This position is a residential service for Samsung Home Appliance products specifically
- Technician will perform diagnosis, evaluation and repair while updating unit status accurately and accordingly
- Direct customer interaction is required so technicians need to provide a good service experience
- Daily routes are to be serviced and completed in a timely manner
Skills
- - Previous Field Service experience preferred
- - Former HA Installation/Repair or related field is a plus
- - Good understanding of electricity (AC/DC fundamentals)
- - Knowledge of using Multi-meters and troubleshooting equipment
- - Ability to lift 50+ lbs.
- - Mechanically Inclined / Experience using various hand tools/ Power Tools
- - Basic knowledge of plumbing functions / Water pressure /Gas Lines
- - Refrigerant experience or knowledge is valuable
- - Strong understanding of electrical systems
- - Any sealed system experience is highly valuable
Driving Requirements
- - Valid State issued Driver’s License
- - Clean Driving Record
- - Reliable Transportation
Qualities
- - Ability to learn quickly
- - Punctuality
- - Good time management skills
- - Ability to work under a scheduled time frame
- - Ability to handle potential stressful situations
- - Great customer communication, verbal and relation skills
- - Self motivated
- - Professional appearance
- - Ability to work within a team atmosphere
We are currently in the process of locating a site for the San Jose area and new business opening.
For further detailed information feel free to contact Joshua Youn at our L.A. office who will be leading this project.