Hello rsmithrr14...
Thanks for contacting the school. First let me apologize for us not addressing this dispute in a timely manner. I have reviewed your dispute and corrections for Exam 13 and have awarded you credit for all 3 questions to your exam score via the student portal which will reflect within 24 hours of this post. I have also sent a request to have the typos corrected for questions 12 and 19.
In reviewing your account, I do show that you did call in regarding exam 14 and we did credit you for a question and also send a correction as well. Thanks again for bring this to our attention and we again apologize for the late response. It is our goal to provide excellent customer service.
=Ron
Academic Advisor